In this technical pre-sales role you’ll work closely with our clients and regional sales people to design world leading content security solutions. Your responsibilities will include complex systems design, configuration and integration activities. You will articulate Irdeto’s technological thought leadership via customer presentations and proposal documentation. This is a full-time position based in Brazil with regular on-site customer travel (up to 50%), predominantly across the LATAM region.
Sales and Services
Our global team of sales professionals on a daily basis talking to our customers and building long-term relationships. Our vision is to be a trusted security partner that can give our customers the freedom to innovate. The team identifies new opportunities with current customers and prospects, they safeguard customer satisfaction and they make sure that our customers have a great buying experience.
We are looking for an enthusiastic and professional person to join a dynamic and forward-thinking Sales team as a Senior Pre-Sales Engineer, to support Irdeto in growing its base of customers as well as supporting growth in existing customer accounts.
As a Pre-Sales Engineer you will provide technical leadership in the sales cycle and work closely with existing and potential customers to understand technical and business challenges that need to deal with to meet their business needs.
In this role you will apply your security and technical expertise to develop a solution based on Irdeto’s leading platform security technology, while leveraging our ecosystem of partners. This includes the preparation of creative and attractive technical proposals as part of the bid process to customers and support the Irdeto Sales and Sales Channels teams on technical and product related matters.
The role is of critical value in the sales process and you will, in conjunction with the Services and Products teams, ensure that the technical solutions proposed to customers are optimal, are aligned with our product roadmap, and meet specific customer requirements. The role requires close liaison with external customers, partners and with internal specialists in Irdeto Engineering, Sales and Products departments.
Primary responsibilities:
- Work closely with members of the Sales & Sales Channel teams to develop sales opportunities with new customers, strategic partners and in new markets.
- Support Sales by interfacing with existing and prospective customers to determine their business and technical goals, and develop corresponding solutions based on Irdeto’s portfolio as well as the ecosystem of partners, and demonstrate the solution as the best of breed and best fit..
- Prepare and deliver detailed product demonstrations and technical presentations to prospective customers and partners for various market segments.
- Support Sales activities on a technical level at exhibitions and conferences. This includes assisting with planning and the setup and presenting of demonstrations.
- Respond on time and accurately to customer questions, RFIs and RFPs and develop sound relationships with key technical players in the account.
- The writing of White Papers on complex solutions and the presentation of papers at Events/Conferences to demonstrate thought leadership.
- Provide feedback from customers to Irdeto Marketing and Products on new product feature requirements.
- Take ownership and act as the interface between customer and Irdeto functional departments to resolve complex technical sales issues.
- Work according to Irdeto quality processes and guidelines as applicable.
- Assist with business development efforts and strategic relationships.
- Contribute to business case development as required in respective market segments.
Knowledge & Skill requirements:
- University degree in electronic engineering, digital broadcasting, IT or telecommunications related field.
- A minimum of six years of technical product support, pre-sales support or similar experience, with consultative selling attributions.
- Experience in Media distribution over the Internet, OTT, IPTV, Satellite and/or Cable; video streaming or progressive download.
- Knowledge of IP and DVB PayTV business will be an advantage.
- Must have a thorough working knowledge of IP provisioning, IP network architecture and design. A formal Cisco or equivalent certification will be an advantage.
- Knowledge of Wifi routers
- Working and/or theoretical knowledge of one or more of the following will be an advantage: Conditional Access, Open Cable, DAB, Telecommunication protocols, Satellite Communications, Mobile Communications, DVB, MPEG, HBBTV and MESH Networking.
- Working and/or theoretical knowledge of one or more of the following will be an advantage: Digital Rights Management (DRM), Wifi and Mesh Networking .
- Must be able to build strong trusted relationship with customers' management and technical staff to support and facilitate proposals or negotiations regarding system architecture, functionality, interfacing and performance characteristics.
- Will develop and maintain, an up to date and thorough knowledge of Irdeto products and their capabilities with special reference to our ability to interface these products with third party products so as to enable the design and enhancement of secure content delivery solutions.
- Experience in IOT with wifi and security fields would be a plus.
- Must be able to identify various vertical market channels and assist the sales representative in qualifying these channels from a product perspective.
- Preferably Spanish and English as first language or fluent in Spanish and English, both written and verbal, with excellent presentation skills.
- Positive and enthusiastic team player with strong leadership qualities.
Why join Irdeto?
We are on a mission to build a secure future, where people can embrace connectivity without fear. Our lives are increasingly connected. At Irdeto, we enable people and companies to experience connectivity effortlessly by protecting them from cyber attacks. Security is the enabler of the connected world we live in. Our solutions and services ensure that you can enjoy the latest video games, the best blockbuster movies and your favorite live events. And it does not stop there; our technology also secures connected transport and IoT connected industries – just to name a few. With 50 years of expertise in security, we protect over 5 billion devices and applications for some of the world’s best-known brands.
What do we offer you?
At Irdeto, we know that it is the people who make our company a success. We encourage personal and professional growth and success among our globally diverse workforce by offering:
- Competitive remuneration and benefits
- Career and personal development opportunities
- Flexible working spaces in state of the art offices
- A focus on collaboration, creativity, health and happiness
- Working for a truly global company with offices in 15+ countries
With 50 successful years of business innovation behind us, Irdeto is a solid company to join. We are looking for people who are energetic, dynamic and driven to be part of our community.
Welcome to Irdeto!
