Anti-Piracy Investigator

CONTEXT 

(External factors which influence the work environment, taking future conditions and strategic requirements into account)  

• Changing, dynamic and expanding environment 

• Multicultural environment 

• Leading edge technology 

• Performance Driven Environment 

• Multicultural / Multi-skilled environment 

• Teamwork and Participation 

• Deadline driven environment 

• Developing industry & business 

• Complex, regulated, competitive industry 

• Quality and service environment 

• Customer focused environment  

• Digital Pay television technology  

• Interactive and Technology based industry 

• Broadband as a vehicle for piracy 

• Legislated industries 

• South Africa Judicial system  

• Technology advancements – Piracy Methods (Streaming & IPTV) 

• Travel 

• Multifaceted Anti-Piracy Team operation 

• Governance 

CUSTOMERS    

(External and internal individuals or groups to whom products, services, programs and information must be provided) 

• MultiChoice South Africa Customers  

• Commercial Sales Department  

• Customer Care 

• SuperSport 

• Showmax 

• Mnet 

• DStv Digital Media 

• Irdeto South Africa Anti-Piracy Investigators 

• Irdeto 

OUTPUTS      

(Products, services, programs and information which the individual must provide to external individuals or groups, or one another to accomplish the organisation’s mission and strategy) 

• Drive Anti-Piracy counter measures and action such as raids, cybercrime, criminal and civil litigation. 

• Assist with and advise on broadcast and intellectual property related piracy information received from South Africa and neighbouring countries. 

• Building relationships with staff, Judicial and Law enforcement agencies within South Africa. 

• Assist with and advise on broadcast and intellectual property piracy cases pertaining to MultiChoice Group. 

• Co-operate with other operators in identifying and addressing broadcast piracy issues. 

• Co-operate with Law enforcement agencies in the various markets to prevent and combat piracy 

• Monitor and report any piracy related matters 

• Testify in court on behalf of Multichoice Group 

• Established and maintained informer network 

• Gather Intelligence  

• Undercover operations 

• Ad-hoc investigations 

• Monitoring piracy offenders 

• Submit monthly reports 

• Market analysis 

• Risk Management 

• Anti-Piracy projects 

• Investigate and address matters pertaining to the following piracy types: 

• Cable Piracy 

• Grey Market Piracy 

• Cross-Border Piracy 

• Commercial Piracy 

• Rebroadcasting Piracy 

• Counterfeit Piracy 

• Internet Streaming Piracy 

FUNCTIONAL COMPETENCIES      

• Minimum of 5 -10 years’ experience in the investigation and successful prosecution of crime. 

• Legal understanding as per:  

• Criminal procedure Act 

• Copyright Act  

• The Constitution of South Africa 

• Regulation of Interception of Communication and Provision of Communication-Related Information Act (RICA) 

• Electronic Communications & Transaction Acts (ECT) 

• ICASA regulations 

• SA Court litigation 

• Investigation principles 

• Report writing 

• Administration 

• Correspondence  

• Anti-Piracy documentation 

• PC Literate 

• Word 

• Spreadsheets 

• PowerPoint 

• MS Access 

• Systems Literacy 

• Business process knowledge 

• Research methodologies  

• Information management 

• Pay television industry 

• MultiChoice products and services 

• Anti-Piracy tools and techniques 

• Intellectual property rights knowledge 

• Legal knowledge 

BEHAVIOURAL COMPETENCIES     

• Verbal / Written / Presentation - Communication Skills  

• Assertiveness  

• Tact / Diplomacy  

• Flexibility 

• Relationship Building  

• Time management 

• Organising and planning skills  

• Negotiation skills  

• Technical understanding 

• Analytical thinking 

• Problem-solving skills 

• Interpersonal skills 

• Networking skills 

• Informing 

• Team orientation 

• Attention to detail 

• Service orientated 

• Withstanding pressure 

• Independence 

• Self confidence 

• Flexibility 

• Energy and driven 

Essential Qualifications 

• NQF level 6 (Diploma) 

• Detective learning program / Resolving of Crime 

• Forensic Investigation 

• Organised Crime 

• Relevant Tertiary education in the investigation of crime.  

• CFE would be advantageous. 

• Strong forensic/investigative experience