Senior HR Technology Specialist

Who we are:

Irdeto is the world leader in digital platform cybersecurity, empowering businesses to innovate for a secure, connected future. Building on over 50 years of expertise in security, Irdeto’s services and solutions protect revenue, enable growth and fight cybercrime in video entertainment, video games, and connected industries including transport, health and infrastructure. Irdeto is the security partner dedicated to empowering a secure world where people can connect with confidence. 
 
With teams and offices around the world, Irdeto’s greatest asset is its people - our diversity is celebrated through an inclusive workplace, where everyone has an equal opportunity to drive innovation and contribute to Irdeto's success. 

The role: 

You will contribute to the management and improvement of HR Technology processes (specifically focusing on SuccessFactors) - identifying areas for automation, documenting processes and working side by side with the Senior HR Technology Manager and wider IT /  HR teams on special HR Technology projects. You will align HR and business requirements with HR technology best practices and implement effective solutions within SuccessFactors and other / related systems. You will help us to ensure we have the people data and HR technology processes we need to make informed business decisions. 

As a Senior SuccessFactors Application Specialist, you will work closely with the HR Technology Manager to collaborate on and deliver various projects and assignments. This role requires effective communication, teamwork, and adherence to agreed-upon work activities and targets. You will be an integral part of a partnership focused on achieving project goals through consistent collaboration and proactive engagement. 

Key responsibilities:  

• Providing first line of support in troubleshooting all SuccessFactors (and other HR Information Systems) issues. 

• Monitor day-to-day system operation, including interfaces between SuccessFactors and other internal/external systems. Acting as a point of contact for any major local critical incidents and working with the various team(s) to get them resolved. 

• Analyzing data and identifying opportunities to improve our business processes through HR Systems automation. Advising on / creating standard reports. 

• Supporting continuous improvement activities to improve efficiency, reduce costs and deliver value through our HR technology.   

• Creating and updating guidelines, communications and training materials on HR information systems and HR reporting. 

• Researching and resolving HRIS problems in areas such as Employee Time Off (e.g. accrual calculations, prorata).  

• Addressing / resolving data inconsistencies, adhoc requests for help from stakeholders, data transfer issues, process flaws. Recommending solutions or alternatives to meet business needs. 

• Acting as a champion of our global HR technology solutions. Review change requests as required. 

Where you will make an impact:  

Functional Leadership: 

• Foster a collaborative environment by actively engaging with cross-functional teams and promoting knowledge sharing, best practices, and continuous learning within the SuccessFactors ecosystem.  

• Provide leadership and oversight for HR business systems, with a primary emphasis on SuccessFactors. 

• Collaborate with key stakeholders across the global business to understand and address their requirements. 

• Provide guidance and thought leadership in HR Technology management, ensuring alignment between HR business systems and overall organizational objectives. 

Process Optimization: 

• Develop a comprehensive understanding of current state processes and formulate future state / improvement recommendations. 

• Support the functionality of implemented processes within SuccessFactors. 

• Implement new functionality and update current modules to enhance system capabilities. 

Required skills and expertise: 

Module Expertise:  

Demonstrate expert knowledge in the following SuccessFactors modules: 

• Objective Management 

• Automated Time-Off  

• Performance Management 

• Compensation / Variable Pay 

• Recruiting / Integrations for Talent Acquisition Services 

In addition, exposure or knowledge in the following SuccessFactors modules would be preferred: 

• Employee Central 

• Story Reporting 

• Development 

• Succession 

• Reporting and Analytics (including People Analytics) 

• Onboarding  

Project Experience: 

• Contributed to large and complex implementations of SAP SuccessFactors. 

• Participated in Implementation, Production Support, Rollout, and Upgrade projects. 

• Vendor management / partnership. 

Documentation: 

• Document functional designs thoroughly to ensure clarity and traceability. 

• Collaborate with the business to identify business process enhancements. 

• Configure Cloud Services, conduct unit tests, and troubleshoot issues effectively. 

Additional Skills: 

• Excellent analytical and problem-solving skills. 

• Excellent English verbal and written communication skills. 

• A team-player, with a positive, proactive, and collaborative approach. 

• A solutions / results-focused and "can-do" attitude. 

• Deep understanding of entire Business and Core HR workflows. 

Qualifications: 

• 3+ years of functional experience, ideally in large and complex implementations of SAP SuccessFactors. 

What you can expect from us:  

We invest in our talented employees and promote collaboration, creativity, and innovation while supporting health and well-being across our global workforce. In addition to competitive remuneration, we offer:   

• A multicultural and international environment where diversity is celebrated   
• Professional education opportunities and training programs   
• Innovation sabbaticals   
• Volunteer Day   
• State-of-the-art office spaces   
• Additional perks tailored to local offices (e.g., on-site gyms, fresh fruit, parking, yoga rooms, etc.)   

Equal Opportunity at Irdeto 

Irdeto is proud to be an equal opportunity employer. All decisions are based on qualifications and business needs, and we do not tolerate discrimination or harassment. We welcome applications from individuals with diverse abilities and provide accommodation during the hiring process upon request.   

If you’re excited about this role but don’t meet every qualification, we encourage you to apply. We believe diverse perspectives and experiences make our teams stronger.    

Welcome to Irdeto!